Delivery Assurance

Delivery assurance, has been defined as a methodology employed in projects to monitor the project process to provide a clear indication of the status of that project at any given time. Taking that in the technical direction, and with release assurance being the core focus, our Technical Delivery Assurance service helps create an early warning Read more about Delivery Assurance[…]

Crystal Gazing – A Look At Trends In Software Testing (2017)

Given the Indian penchant for ‘Chai’, let’s do a bit of tasseomancy and gaze into those tea leaves for a bit of an understanding of where we at Last Mile believe that the testing industry will be trending towards. Let’s get some of the obvious out of the way first. From  a process perspective, speed Read more about Crystal Gazing – A Look At Trends In Software Testing (2017)[…]

(Inter)Connected Connundrums

Today, you can’t open a newspaper (leave alone a technical journal) without reading something about how the future will be ‘connected’ – one only  needs to think of something before it is done. I am not very sure that that is such an unalloyed blessing as the articles make it out to be. Don’t get Read more about (Inter)Connected Connundrums[…]

Waiting For The Last Moment

There is a fridge magnet that says “If it wasn’t for the Last Moment, nothing would get done!”.  Nothing could be truer in a lot of situations we find ourselves in – except it shouldn’t be true in critical business releases! There have been a fair number of instances, when very close to release day, Read more about Waiting For The Last Moment[…]

The Tester’s Commodisation Trap

Working with large services providers, where just about every type of IT service is offered, an unfortunate fallout was the tough time we used to have differentiating our services from others in the eyes of the customer. Every call used to end with a “so can you tell me how are you different from company Read more about The Tester’s Commodisation Trap[…]

Testing As The First Activity Of A Release…

The French have a good way of putting it “Plus ca çhange, plus c’est la même” (The more it changes, the more it remains the same!) – and that seems to be the constant battle that I hear being played out w.r.t testing. At conferences one hears the constant moans about testing (and testers) being Read more about Testing As The First Activity Of A Release…[…]

The Tester’s Kaleidoscope into The Internet Of Things

Our tomorrow is on us today! We are feeling the initial effects of that inter-connected world, where our watch nags us into doing things – be it waking up or exercising or going off for meetings. I used to be called a beep driven life form at one time, since my alarm on my old Read more about The Tester’s Kaleidoscope into The Internet Of Things[…]

Customer Experience Testing

In recent times, we have seen a marked change in customer experience. What stands out significantly is that the (or even a) customer’s interaction with their business is through a variety of platforms — social, mobile, the cloud. As testing managers of today, we have to change with the times without compromising on our principle Read more about Customer Experience Testing[…]