Adopting Agile results in a huge amount of effort being expended in terms of changing the way the organization is structured, how people interact with each other and their behavior within projects, the processes and tools that need to be adopted and last but not the least, the interactions between different stakeholders in terms of their involvement & commitment.
As the case of a client, who wished to transform their current engagements (some of which were “Agile”) to a consistent set of Agile practices across the entire organization. Although the initiative started from the stakeholders involved in testing, it soon spread to the other stakeholders too.

Starting Agile transformation from the point of view of test, led to a whole lot of issues that needed resolution like

  • Ensuring that testing teams were involved upfront in the decision making of what constitutes a set of requirements to be taken up for a sprint
  • Ensuring that test teams became important stakeholders in determining the risks involved with a release
  • Ensuring that the test team’s assessment of risk formed the basis of development

Over a period of time and a series of incremental changes, we the organization and teams are now in a position where they are seriously considering a move towards test driven development.


We offer specific point services that can help the test team or test organisation in a multiplicity of ways.

Our offerings range from the following :

  • Test Design Reviews
    • We help our clients perform specific design reviews where we can assess the coverage of the tests for the context of a specific release and provide you with insights into additional coverage elements that may be appropriate
  • Test Solutioning
    • We provide specific help in helping you build your testing solution for medium to large test outsourcing bids. Our experience and expertise in having managed large engagements, interacted with CxOs across different organisations and providing you with a critical “outside the organisation” perspective can help you position your bid to be a winning one
  • Test Program Management
    • We help rescue Code Red engagements. We provide expertise in terms of being able to focus on the critical business processes, redeploy the resources in a more effective manner, and bring in the right analytics and insights into the risks you have to be able to move towards a better managed outcome.
If you are new to outsourcing or are considering outsourcing, Last Mile Consultants can help you right from defining the business need for outsourcing, to identifying areas that could be candidates for outsourcing, to creating RFP’s & selecting vendors as potential partners. We also assist you in managing the transition of the engagement.

If you are already outsourcing your test function through ODC’s, Last Mile Consultants can help you manage your partners more effectively through program management of critical test processes; evaluating the effectiveness of your partner’s processes / skills; aligning your Quality Assurance processes (internal to your organisation and the partner’s organisations) to ensure end-to-end accountability; defining a standard set of processes for all your partners to operate under; and manage your end-to-end test process through effective analytics and reports with a roadmap for improvement.

As you move your Quality Assurance function from a time and material type of engagement to a managed services engagement, there comes a need to align organizational units, tools, processes, and the mindset of the people involved to realize the strategy. Last Mile’s consultants can help you transform your organization by setting up the right set of processes and standards, helping define teams and their skills requirements; hiring the right candidates; recommending and implementing the right set of tools to manage the test process; and managing the people and process change aspects required for the realignment. We also put in place a set of analytics that allow you to assess the benefits of the change, through operational and organisational scorecards.

When a program is heading for failure, it usually means that indicators to failure have either been disregarded or unanalysed. Risk analysis is usually multi-dimensional, and is complete when one looks not just at project risks, but also at associated product risks.

As a case in point, our client was experiencing major delays in their current engagement, and with the go-live date fast approaching, they wanted to ensure that they identified and tracked all the variables that could allow them to make a judicious go / no-go decision. In hindsight (according to them), they should have reached out earlier, but given where they were with testing indicating a bit of jeopardy (due to constantly failing set of tests), and low customer confidence being expressed, they needed an independent assessment of the risks, a road map to recovery, and also a set of parameters to track to take them into go-live.

Our assessment was done, over a period of two weeks and we reviewed the following key elements of their go-live approach :

  • The Critical Business Processes;
  • The Test Process and Validation Approaches;
  • Their Parallel Run Setup;
  • Their assurance of Functional Equivalence;
  • The Data Migration Strategy;
  • The Rollout Strategy and the
  • Their Rollback Strategy

Our risk analysis service helped the organisation iron out issues and created a mechanism for them to track the risks leading upto go-live in a cohesive way and thus increase customer confidence.