CustomerExperience

When a product or application or a service goes live, the customer’s perception or experience with the processes is what makes or breaks the success of the launch. The business processes involved, the readiness of the staff that will interact with the customer are all elements that come into play.

Last Mile’s team of experts can help you run business process led end to end testing services that take into account pre-launch preparedness, operational readiness and the experience across key customer touch points to help identify points of failure in not just the application, but supporting processes well.

We help our customers define a customer experience framework that takes into account the business and operational CTQ’s (critical to quality characteristics) and align the testing effort to measure the extent to which these CTQ’s are met.

SocialMedia Mobility

Our mobile application testing services ensure that the customers application works as intended on the mobile devices they are supposed to work on – regardless of operating systems like iOS and Android, various screen sizes, resolutions, hardware, carriers etc. We cover handset testing, applications, content, game testing , website testing etc. We also provide automation solutions in the mobile application testing space for iOS and android platforms.

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Performance Testing

Our performance testing services are geared towards providing proactive performance evaluation of applications enabling early transformation. We provide service framework that comprises of both commercial and open source tools and enables us to measure application performance prior to deployment in production thereby ensuring consistency and predictability in application scalability and reliability

 

Security Testing

Our security testing services helps keep your application secure against most known security flaws. It covers tests to cover the OWASP Top 10 vulnerabilities, Threat modeling and Vulnerability Analysis.

 

We also and Info Security assessments, Audits and Training services against ISMS ISO 27000:2013 and SMS ISO 20000:2011 standards.

testautomation

Our automation services allow our customers to build custom automation solutions that are best suited to their business needs. We help our customers in building and implementing automation frameworks, migrating existing frameworks to different platforms as well as script tests.
Our Opensource ALM solution (TestALM) integrating various toolsets like Testlink, Selenium, Sahi, Kunagi, Bugzilla, Jenkins and Kunagi provides a cost effective way of achieving our customer’ testing goals. This solution can be provided as a hosted solution or even installed as a product with due customisation.