April 11, 2016

Delivery Assurance

When a program is heading for failure, it usually means that indicators to failure have either been disregarded or unanalysed. Risk analysis is usually multi-dimensional, and is complete when one looks not just at project risks, but also at associated product risks.

As a case in point, our client was experiencing major delays in their current engagement, and with the go-live date fast approaching, they wanted to ensure that they identified and tracked all the variables that could allow them to make a judicious go / no-go decision. In hindsight (according to them), they should have reached out earlier, but given where they were with testing indicating a bit of jeopardy (due to constantly failing set of tests), and low customer confidence being expressed, they needed an independent assessment of the risks, a road map to recovery, and also a set of parameters to track to take them into go-live.

Our assessment was done, over a period of two weeks and we reviewed the following key elements of their go-live approach :

  • The Critical Business Processes;
  • The Test Process and Validation Approaches;
  • Their Parallel Run Setup;
  • Their assurance of Functional Equivalence;
  • The Data Migration Strategy;
  • The Rollout Strategy and the
  • Their Rollback Strategy

Our risk analysis service helped the organisation iron out issues and created a mechanism for them to track the risks leading upto go-live in a cohesive way and thus increase customer confidence.