What WE Do

Here's How We Can Help Transform Your QA Experience

Customer Experience

Does your testing have the business focus that enables you to link your identified risks and desired business implications (like increased customer retention, loyalty, your company image) to test outcomes? See how we can help….

Digital Enablement

Does your social, mobile, data analytics and cloud transformation work end-to-end? Is the strategy nimble and agile to help you with your constraints of time to market and cost parameters? See how we can help….

Testing & Technology

Does your testing require you to leverage technology judiciously to extend your test coverage and optimize your testing effort? Is your goal of testing for different quality criteria being met? See how we can help….

QA Transformation

Does your QA organisation need to be more responsive, Agile, moving towards a CI / CD mode, better connected to the rest of the organization, and driven by more robust processes? See how we can help….

Our Case Studies

Helping Our Customers

Our Customers - Our Biggest Allies
Experience. Pragmatism. Insight.

• Need to reduce the release window
• Need to ensure operational stability during product & functional enhancements due to continuously changing requirements
• Time critical releases impacting end customer satisfaction
Download The Case Study Here

• Risk Reward Contract
• Ability to deliver to Business Outcomes
• Multi service program delivery
• Lack of Early Warning Framework
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• Startup
• Multi lingual platform
• Global Reach
• Stringent release quality requirements
• Constant addition of functionality
Download The Case Study Here


    • Reduced time to market of new services and features
    • Realized optimization and substantial cost savings
    • Reduced cost of quality by offloading automation requirement
    • Achievement of increased automation
    • Delivery focussed on mitigating release risks by ensuring coverage of critical paths in the application.


    • Process Definition & Implementation
    • Process Monitoring & Risk Assessment
    • Alignment of processes across locations
    • Early warning framework shows process weakspots
    • Reduction of post delivered defects

  • Test Strategy Implementation

    • Defined test & release processes & quality gates
    • Integrated offshore test teams with development teams
    • Deployed tools to plan & track tests, and deliver automation through CI
    • Judicious automation to deliver coverage & multi lingual / multi browser capability
    • Continuous testing, integrated with development

Captives & IT Services

Our services for captives & IT services organisations are focused around delivery assurance, solutions consulting, and tailored people enablement programs. Read more to understand how we can help you..


We can be your QA partner, and build a sustainable QA organisation for you, or provide you with specific services in the areas of testing early (API Testing); Business focus testing (Customer Experience led end to end testing) or Performance testing

Product Organizations

We can help with focusing your tests towards a product release or even product implementation for a particular customer. Through end to end testing, Non-functional testing or Test Automation services, we can help you in your challenges of time, costs and quality…

Small & Medium Businesses

We can help with your Quality Assurance initiatives in your digital transformation, product or enterprise application rollouts, process transformation, or even guide and advise you in terms of determining the right service providers…

The Last Milers

A company is only as good as its employees. Here are the folks that make us great!

Lakshmy Usha

Usha has over 24 years of experience in software industries with Multinational and Indian IT organizations and have worked in India as well as international locations.Her primary competencies include Testing, Solutioning& Presales, Testprocess improvement, Test project delivery management, Test Automation etc. For over last 10 years she has been engaged extensively in process definition & improvement initiatives. She has also made presentations in conferences on program management framework & processes. She has excellent capabilities in Presales and Solutioning in the Testing area and have used this expertise extensively in the roles performed at TechMahindra leading the Telecom Testing Centre of Excellence, MindTree Consulting as well as Perot Systems. In the many roles that she took up, Usha has mentored teams on opportunity qualification, proposal pricing, effort estimation, and project and risk management. Usha has strong expertise in Testing in domains like Supply Chain Management, BFSI and Telecom. Prior to founding Last Mile , Usha has worked in global organizations like Raman Research Institute, I2 Technologies, Siemens Business Services, Perot Systems, MindTree Consulting, Tech Mahindra.

Diwakar Menon

Diwakar has over 24 years of work experience ranging from test consulting to delivery to pre-sales. He has been the head of service delivery for key customer contracts that encompass a variety of services from AD, AM, Infrastructure Management and Business Support Services across a multiplicity of pillars like Govt, Health, Financial Markets. He has pioneered and set up end-to-end test services across multiple lines of business, consolidating the services across the organisation. In previous roles, he set up and oversaw the Test and Application Management competencies for a leading service integrator. The group focused on specific transformation programs to help reduce the TCO of organisations, and being able to present the same to the clients at CxO levels. Part of the initiatives were helping a major customers reduce their overall cost of operations through selective outsourcing of application development and management services, transformation programs to re-engineer applications using legacy systems onto a more strategic stack, and optimisation of the process through Business Process Reengineering. He was also responsible for growing the Testing practice from 1% to 12% of the company’s revenues in a span of 3 years. He has also been an early proponent of quality, having worked with and then led organisations to ISO 9001:IT Certifications. Diwakar possesses a Bachelor’s degree in Computer Engineering from Mumbai University. Prior to founding Last Mile , Diwakar has worked in global organisations like Tech Mahindra, Perot Systems (now Dell), Deutsche Software, Tata Unisys (now TCS) and CMC Ltd.

Sridhar Parthasarathy

Sridhar brings close to 25 years’ experience in the IT industry, having held leadership positions in multiple IT services organisations primarily in heading major business units, key accounts management and strategic planning. He has played major roles in managing business growth and leading nascent business units in new geographies like the Middle East and APAC. A distinctive perspective in business development and account management has helped Sridhar sustainably differentiate the business units under his control. He has conceptualized and successfully marketed innovative greenfield offerings, delivered services to and managed relationships with multinational high technology customers like Ericsson, Etisalat, BT, Fujitsu, Cisco etc under various engagement models, finding creative ways to improve the value derived by both parties simultaneously. Sridhar did both his ME in Systems & Information and M.Sc [Tech] in Engineering Technology from BITS, Pilani. He also has a post graduate management diploma, PGSEM, from IIM, Bangalore specializing in marketing and strategy. Prior to Last Mile, Sridhar has worked in global organisations like Tech Mahindra, Maveric Systems, Perot Systems (now Dell), Wipro and Tata Unisys (now TCS) Ltd.

Geetha NT

Admin & HR
Geetha is the backbone of Last Mile handling the Admin & HR functions. She provides administrative support to the business operations; a shoulder to the employees to lean on and ensures that we as a company tick on. Geetha has over 12 years of experience post her graduation in Commerce, having worked as an Administrative Assistant for various MNC’s. Prior to The Last Mile Consultants, she worked with IBM for 6.5 years as Senior Administration Assistant. Her interests include travelling, fabric designing, pot painting and social service

Sampath S

Agile Consultant
Sampath is an accomplished business and technology leader with over 25 years’ experience delivering complex, transformational IT solutions and services to customers across the USA, the UK, Europe, Australia and South Africa. He has managed and delivered a diverse portfolio of services including greenfield software development, applications integration and migration, packaged enterprise applications implementation and rollout, software product engineering, independent testing and quality assurance, and IT operations, with a focus on strategic business alignment, technology vision, operational efficiencies and process improvement. He has successfully delivered software development projects for a number of customers using Agile/Scrum with distributed cross-functional teams. He has also assisted customers in Agile/Devops implementation in their organization.. In his long and rich career, he has worked with several IT services majors such as TechMahindra, Satyam, Perot Systems and Tata Infotech. Sampath is the go to person for aspects around Program and project management, Agile adoption, Outsourcing/ Offshoring and Delivery Excellence. An engineering graduate from IIT Bombay, Sampath is a Certified Scrum Master from the Scrum Alliance.

Aarathy T

Principal Test Consultant
Aarathy is a passionate and extremely dynamic professional with over 15 years of experience in Software Test Management and Development. She has in the past, managed and executed the testing of products, in RSA DLP Security Product, Dell ebiz applications, Siebel CRM Application, Data ware housing & E-commerce Applications. She has built and managed strong QA teams handling multiple products in parallel. She has also groomed and mentored technical leaders & potential managers and imbibed them with strong leadership acumen. She has developed Test Automation framework around tools like HP ALM, QTP, Win Runner, Load Runner. Prior to joining Last Mile, Aarathy has worked in organizations like EMC, Dell in the past.

Rupa Joshi

Principal Consultant
Rupa has over 25+ years of IT experience, managing manual, automation and performance testing projects. She has been a TMMi accredited assessor and implemented Test Process Improvement programs for multinational companies across the world. She has in the past, set up Test Centers of Excellence and also program managed and led large testing projects comprising multi-cultural teams. A keen trainer, she has also provided corporate trainings on TMMi Testing processes. Rupa’s interests (amongst others) include cross country cycling.

Tejaswini S

Technical Architect
A developer, designer, architect, who now is a key architect for our automation and end to end workflow solutions, Tejaswini is a graduate of UVCE Bangalore, with over 22 years of varied work experience. She has a strong Software Architecture and Design background and is well versed with the complete SDLC. She loves technology and technical challenges on the job. She has in the past worked in companies like TCS, Mascot, Dell Perot Systems. Her interests include traveling, yoga and spending time with kids and family.

Manjula P

Principal Test Consultant
Manjula Balu is currently working as a Consultant with The Last Mile Consultants. She has been involved in defining some course materials, defining the test requirements for testing the Cloodon application which is used by Last Mile, preparation of case studies for the training, questionnaire preparation and evaluation of the periodic assessment and GATE exams. She has over 16 years of experience in IT Industry. Skills and Competencies : • Complete understanding of the software development and testing life cycle models • Definition and management of software process and metrics as per CMMI Process • Definition and management of test process and metrics as per TMMI Process • Agile Methodology • Test Management • Project Management Interests – Listening to music, cooking and reading

What Our Customers Say

  • I started a live stream on @YouTube: https://t.co/KzOj8QZstN
    1 year ago
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  • Test-a-teté: Last Mile brings you monthly discussions with experts on topics of current interest Catch Priya Madh… https://t.co/FV39NVO4tM
    1 year ago
  • The way to validate the reliability of an #ai system is to index it against the #HPI (Human Performance Index)… https://t.co/qv7VYFkunh
    1 year ago
  • #AI can be used to identify untested code (white space) if used in #qa #testing live: https://t.co/iJTYyvjSAL
    1 year ago

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